Privacy Policy | Reid Building & Co

Privacy Policy – Reid Building & Co

Reid Building & Co is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect to how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern the way we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include:

business details
names
addresses
email addresses
phone numbers

This Personal Information is collected in various ways, including:

information you provide directly
correspondence
telephone calls
email communication
via our website
from your website
from media and publications
from publicly available sources
from cookies
from third parties

We do not guarantee the policies or practices of authorised third-party websites that we may link to.

We collect Personal Information for the primary purpose of providing our services to you, supplying information to clients, and conducting marketing activities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure.

Where appropriate, we will explain why we are collecting your information and how it will be used at the time of collection.

Third Parties

Where reasonable and practical, we will collect Personal Information directly from you. However, in some cases information may be supplied to us by third parties. When this occurs, we will take reasonable steps to ensure you are made aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

to third parties where you have consented to the use or disclosure; and
where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.

When your Personal Information is no longer required for its original purpose, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is stored in client files, which are kept for a minimum of 7 years.

Access to your Personal Information

You may request access to the Personal Information we hold about you and request that it be updated or corrected, subject to certain exceptions. To access your information, please contact us in writing.

Reid Building & Co will not charge a fee for access requests, but we may charge a reasonable administrative fee for providing copies of your information.

To protect your privacy, we may require identification before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is accurate and up to date. We will take reasonable steps to ensure the information we hold is correct. If you believe the information we hold is inaccurate or incomplete, please advise us as soon as possible so we can update our records.